Welcome to the BHD Online Training Page for Retail Pro Version 8

Did you know that BHD is the only Retail Pro Service Center that provides FREE online retraining for Retail Pro v8?  At BHD, we want our customers to maximize their training investment by receiving continuous refresher training. 

Customers receive training from the award winning BHD training staff.  BHD Trainers are kind, courteous, patient and fun!  Learn more about Retail Pro v8; the most powerful retail business tool available.

*Beginning in 2006, each month two courses will be provided online.  The dates, times and topics are listed below.  Contact the BHD Service Group before you participate in a specific course. Instructions on how to log on to the course will be provided to you via email. Again, these courses are FREE!

800-377-7776 or service@bighairydog.com

The following courses are available to all BHD and ETS customers.  For questions don't hesitate to contact our BHD Service Group Staff for assistance. 

November 18, 2008 4-6pm PST: Sales Orders

Covering details of sales orders

December 3, 2008 4-6pm PST: DVS

Covering details on DVS

December 17, 2008 4-6pm PST: Customizations

Covering details on presets, customer loyalty, price level updater and po formatter

December 30, 2008 4-6pm PST: Physical Inventory

Covering physical inventory and PI tool

January 14, 2009 4-6pm PST: Reports

Covering details of reports

January 28, 2009 4-6pm PST: Multi-Store Distribution

Covering details on multi store distribution and multi store functions

February 11, 2009 8-10am PST: Sales Orders

Covering details of sales orders

February 25, 2009 4-6pm PST: Auto Utilities

Covering details of auto utilities. This includes auto po's, auto min/max, and auto transfers.

March 11, 2009 4-6pm PST: Purchasing & Receiving

Covering details of purchasing and receiving.

March 25, 2009 4-6pm PST: Accounts Receivable

Learn how to use Retail Pro to tender in-house charge sales, as well as to take payments on account (POA). See how Retail Pro reports will help manage these transactions. And for those using a separate accounting software, learn how the Retail Pro Accounting Link can help you.

April 8, 2009 4-6pm PST: DVS

Covering detail of DVS

April 22, 2009 8-10am PST: Document & Screen Designer

Learn how to customize your system to better serve you.
 

May 6, 2009 4-6pm PST: Physical Inventory (PI)

Covering physical inventory and PI tool

May 20, 2009: 8-10am PST: Basic Tech Support

This tutorial will walk you through common maintenance tools in Retail Pro such as reconstruct, polling, limited features of DVS, and typical hardware troubleshooting or questions.

June 3, 2009: 4-6pm PST: System Administrator

Learn to tighten up your systems security.
 

June 17, 2009 4-6pm PST: Clean House & PO/SO Maintenance

Learn how to remove inventory safely and securely.

July 1, 2009 8-10am PST: Marketing with Retail Pro

Use the power of Retail Pro and reporting to your advantage when marketing your business.

July 15, 2009 4-6pm PST: ECI Merchandiser

Review the details of this add-on customization, allowing you to synchronize your Retail Pro inventory with your online catalog and web sales.

July 29, 2009 4-6pm PST: Inventory Creation

Covering details of creating items in Retail Pro.

August 12, 2009 4-6pm PST: Customizations

Covering details on presets, customer loyalty, price level updater and po formatter

August 26, 2009 4-6pm PST: POS & X/Z Out

Covering details on pos functions and the x/z out.

September 9, 2009 4-6pm PST: Presets

Learn how to change your preset menu.

September 23, 2009 8-10am PST: Purchasing & Receiving

Covering details of purchasing and receiving.

October 7, 2009 4-6pm PST: Document & Screen Designer

Learn how to customize your system to better serve you.

October 21, 2009 4-6pm PST: Auto Utilities

Covering details of auto utilities. This includes auto po's, auto min/max, and auto transfers.

November 4, 2009 8-10am PST: Multi-Store Distribution

Covering details on mulit-store distribution and mulit-store functions.

November 18, 2009 4-6pm PST: Clean House & PO/SO Maintenance

Learn how to remove inventory safely and securely.

December 2, 2009 8-10am PST: Accounts Receivable

Learn how to use Retail Pro to tender in-house charge sales, as well as to take payments on account (POA). See how Retail Pro reports will help manage these transactions. And for those using a separate accounting software, learn how the Retail Pro Accounting Link can help you.

December 16, 2009 4-6pm PST: Reports

Covering details of reports

December 30, 2009 4-6pm PST: Physical Inventory (PI)

Covering physical inventory and PI tool

Rules 

• The call is not a toll-free call.  Each customer will be billed by their phone company, accordingly.

• Refresher training is available to customers who have been trained by a BHD trainer on Retail Pro Version 8 or higher.

• Courses are available to only BHD and BHD/ETS customers who have current membership.

• During training, customers will view the most current version of Retail Pro.  Customers are encouraged to ask questions.